Victorian Commercial Teachers Association (VCTA) is a professional association for teachers of business education - these teachers form our membership base. VCTA is committed to safeguarding privacy of personal information of members and non-members. This document outlines what types of personal information VCTA collects and what we do with this information in relation to the delivery of VCTA services and in performing VCTA functions.

This privacy policy outlines how VCTA collects, uses, discloses and handles personal information. In addition this policy explains how you can access and correct the information we hold or complain about a suspected privacy breach.

What is personal information?
VCTA only collects any personally identifiable information about individuals, schools and other organisations when such individuals or school and other organisational representatives (also referred to as individuals or users) specifically provide such information on a voluntary basis. Examples of personal information include an individual’s name, workplace, contact numbers and email addresses. It can include financial information relating to transactions such as credit card and bank account details. In addition it can include an opinion, photo, video and information such as subjects taught. Sensitive information, such as information about race, is not acquired and therefore not retained.

How is information gathered?
Personal information is provided to VCTA on a voluntary basis. It may be gathered from membership admission, the registration process for subscriptions or services, the delivery of events and other services, in connection with submissions, student competitions (or similar) entries, community postings (e.g.forums), and in connection to suggestions and transactions.

Personal information may be gathered in a range of ways including via email, over the phone, in person, on hard copy forms, through written correspondence, via video and through forums (face to face or online).

Further, notwithstanding any opt out of promotional information by the user, we reserve the right to contact a subscriber regarding account status, changes to the subscriber agreement and other matters relevant to the underlying service and/or the information collected.

The purposes for which we collect, hold, use and disclose personal information
VCTA needs personal information to enable it to perform its core functions including admission to membership, membership administration, the ongoing delivery of professional learning and events, advocacy, the distribution of resources and access to VCTA websites.

Access to the database containing personal information is restricted to Victorian Commercial Teachers Association staff members with direct responsibility for customer service or management of the website. Authorised staff members are not permitted to pass on information about members to non-authorised staff, or others, without the express permission of the Executive Director or Executive Officer.

VCTA obligations
Personally identifiable information on individual users will not be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection. At such points of collection, the user will have the opportunity to indicate whether he or she would like to "opt out" of receiving promotional and/or marketing information about other products, services and offerings and/or any third parties.

Disclosing personal information to third parties
Personal information will not be disclosed to third parties except, when appropriate, to financial institutions for payment processing.

Updating privacy data
Upon request, we will use reasonable efforts to allow users to update/correct personal information previously submitted which the user states is erroneous to the extent such activities will not compromise privacy or security interests. Also, upon a user's request, we will use commercially reasonable efforts to functionally delete the user and his or her personal information from its database; however, it may be impossible to delete a user's entry without some residual information because of backups and records of deletions.

Securing personal information
VCTA takes reasonable steps to store personal information securely and appropriately including in electronic data bases, email contact lists and in paper files held in draws, storage facilities and the like. VCTA takes reasonable steps to ensure this information is not misused or accessed without authority. In addition VCTA has ICT security such as anti virus software and login password protection to secure personal information.

Retaining personal data
Personal data provided by you will only be kept for a time relevant to the purpose for which the data is provided and as long as required by applicable laws.

Advertisers or partner promotional campaigns
VCTA reserve the right to perform statistical analyses of user behaviour and characteristics in order to measure interest in and use of the various areas of our websites and to inform advertisers or official partners and sponsors of such information as it relates to the number of users that have been exposed to or clicked on their website promotion campaigns. In so doing however, no individual’s personal information will be provided.

Policy change
VCTA reserves the right to change this policy at any time by notifying users of the existence of a new privacy statement. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

Opting out
Upon request, VCTA will allow any user to "opt out" of further promotional contacts at any time. VCTA’s websites give users the following options for removing their information from our database to not receive future communications or receive our service. You can:
1. send an email to
2. call the following telephone number: +61 3 9419 9622
3. log on to and update your personal details by unclicking the Receive Email Information in the Update Profile.

Making a complaint about a suspected privacy breach
If you wish to make a complaint about how VCTA has collected or handled your personal information you may contact the Executive Officer who will endeavour to resolve your complaint within 5 working days. Ph +61 3 9419 9622

If not resolved to your satisfaction VCTA will ask you to put your complaint in writing and:
1. Provide your full name and contact information
2. Include the date of the complaint
3. Outline the nature of the breach (i.e. how you believe your privacy has been breached)
4. Outline when the breach is thought to have occurred.
5. Indicate how you would like your complaint resolved.
6. Address the complaint to the Executive Director, VCTA, PO Box 361 Abbotsford who, in most cases, and after investigation, will respond within 30 days indicating whether it is considered a breach occurred and what action, if any, will be taken to resolve the breach.

If you have any questions about this privacy statement contact VCTA.

VCTA - Victorian Commercial Teachers Association
Suite 201, Level 2
134-136 Cambridge Street
Collingwood 3066

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